ICICI Lombard Bike Insurance Claim
ICICI Lombard bike insurance offers a simple and easy claim settlement process for its policyholders. The company had a high claim settlement ratio of 93.4% in the financial year 2022-2023.
Making a claim with ICICI Lombard is very easy for policyholders. At each step, there is a helpdesk available to assist customers with any help they need. Below is a clear explanation of the requirements and steps for making a claim.
Required Documents for ICICI Lombard Bike Insurance Claim
The following documents are required to get a bike insurance claim settled:
- Claim Form - duly filled up and signed
- Copy of RC for the vehicle
- Driving license of the person driving at the time of accident
- Copy of insurance policy
- In case of non-cashless claims: original repair estimate, original repair invoice, and original payment receipt.
- In case of cashless claims: original repair invoice.
ICICI Lombard Bike Insurance Claim Process
The steps to get an ICICI Lombard 2 wheeler insurance claim are as follows:
1Step 1
Dial the toll-free number at 1800-208-5544 or visit the insurer's website.
2Step 2
Upon receiving such information, the insurance company will send a surveyor who will inspect the damage on the spot of the accident site or any garage and start with the claim process.
3Step 3
You can also get help from LVS, live video streaming to make this process easy. This will make you carry out an immediate evaluation of the damage to your bike.
4Step 4
Then, you need to submit the documents required for verification.
5Step 5
In case of cashless claims, the money will directly be received by the network garage from the insurer, and your two-wheeler will be repaired.
Common Reasons for ICICI Lombard Bike Insurance Claim Rejection
Here are some conditions where ICICI can reject your claim request:
- Driving under the influence of alcohol or drugs
- Careless driving
- Driving without a valid license
- Claiming a wrong coverage amount
- Accidents caused by poor maintenance of the bike
- Giving false information
- Filing fake claims
- Not providing enough details for the claim
- Delaying in reporting the accident to the insurer.
FAQs
Yes, the bike insurance claim process has a time limit. It's best to inform your insurer as soon as possible after an accident. Different insurance companies may have different deadlines, so it’s important to act quickly.
The quickest way to reach ICICI Lombard is by calling their toll-free number 1800-2666.
No, claims will be rejected if you were riding without a valid or proper license at the time of the accident. Having a valid license is required to make a successful claim.
If your bike is stolen, you should first file a police report and then contact ICICI Lombard as soon as possible to register your claim. They will guide you through the steps needed to process the claim.
The time required to settle a claim depends on various aspects. However, under normal circumstances and with all documents submitted and proper processes followed, ICICI Lombard usually settles claims in a quick manner.
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