Grievance Redress Policy

In-case the customer is not satisfied with the resolution provided by the insurer or by the company, at any point of time he/she can approach the Grievance Redressal Cell of the Consumer Affairs Department of IRDAI.

Escalate the complaint online through IGMS by logging into www.igms.irda.gov.in or Call Toll Free Number 155255 (or) 1800 4254 732 Square Insurance Brokers Private Limited Send Email to Complaints@irda.gov.in

Send Complaint Registration Form available on https://www.policyholder.gov.in/uploads/ CEDocuments/complaintform.pdf to Insurance Regulatory and Development Authority of India (IRDAI) along with any letter or enclosures, if felt necessary, by post or courier to: General Manager Consumer Affairs Department- Grievance Redressal Cell, Insurance Regulatory and Development Authority of India (IRDAI), Sy.No.115/1,Financial District, Nanakramguda, Gachibowli, Hyderabad-500032