LIC Merchant Portal
Merchant Portal of LIC
Imagine you walk into a LIC office to pay your premium or buy a new policy. Now, instead of standing in a long queue or filling out long forms on your own, what if someone could help you with this in just a few minutes using a smart and simple system? That's what the Merchant Portal of LIC is all about. It's a digital platform made for LIC agents, merchants, and premium collection centers to help customers quickly and easily with their LIC payments and services.
For example, you want to pay your LIC premium just one day before the due date. With the help of the LIC Merchant portal, the agent finds your policy, takes the payment, and gives you a receipt, in just a few minutes. It saves time for both you and the merchant. This portal helps keep things clear, correct, and up to date. It's a simple way to make LIC services smoother and better for everyone.
Who is a LIC Merchant?
A LIC Merchant is a person chosen by LIC (Life Insurance Corporation of India) to help customers with their policies. LIC is a big insurance company run by the Government of India. To make their work faster and smoother, they now allow trained people called “merchants” to collect payments and help customers.
Each LIC Merchant gets a special ID and password to log in to the LIC system. They are trained by LIC to do their job well. Their main work is to collect premium payments from people. For this, they earn a commission. Along with premium collection, they can also check policy details, update information, and help with services like loan status or surrender value.
"In simple words, LIC Merchants are like mini LIC offices near you who are ready to offer LIC services in an easy and quick way."
What are the Roles and Responsibilities of LIC Merchants?
LIC Merchants have many important jobs to help customers and make LIC services run smoothly. They use a special online system called the LIC Merchant Portal to do their daily work. Here are some of the main things they do:
Collect Premiums from Customers
LIC Merchants help people pay their policy premiums on time. They can do this through the online portal or at special LIC payment counters.
Make and Manage Invoices
They can create bills (invoices) for each payment and keep a record of them using the LIC Merchant Portal.
Give Policy Information to Customers
LIC Merchants help customers understand their policies. They give correct details and answer questions using the tools in the LIC system.
Help with Loans, Surrenders, and Renewals
If a customer wants a loan on their policy, surrenders it, or renews it, the LIC Merchant can help with all these services quickly.
Handle Online Transactions
LIC Merchants also manage online payments, update policy info, and use secure systems to complete the work smoothly and safely.
LIC Merchant vs. LIC Agent
Now that you know about the LIC of India, it's time to talk about the different types of plans offered by LIC to get a better understanding.
| Features | LIC Merchant | LIC Agent |
|---|---|---|
| Role | Collects premium payments and offers basic policy services | Sells LIC policies, provides customer service, and builds long-term relationships |
| Main Work | Premium collection, issuing receipts, checking policy info | Selling policies, assisting clients with policy selection, renewals, and claims |
| Commission | Gets a small commission per premium collected | Earns commission based on policy sales and renewal |
| Access to LIC System | Limited access (mainly for payment and policy status) | Full access related to client servicing, policy sales, and follow-up |
| Customer Interaction | Mostly payment-based interaction | Long-term customer relationship and service support |
| Work Location | Works from LIC premium collection centers or offices | Can work independently or with LIC offices |
How Can You Become a LIC Merchant - Eligibility and Steps
Now that you know what a LIC Merchant does, here's how you can become one in a simple way.
Who Can Become a LIC Merchant?
You must be 18 years or older.You should have passed the 10th standard from a recognized school.You need to have a valid PAN card.
What Documents You Need
Birth CertificateBirth CertificatePAN Card
Steps to Become a LIC Merchant
Visit a nearby LIC branch and meet the Development Officer. Go to the closest LIC office and ask to speak with the Development Officer. They will guide you and give you details about becoming a LIC Merchant.You will have a short interview to check if you are eligible. The officer will ask you some basic questions about your age, education, and documents. This helps them see if you meet the rules to become a merchant.If selected, you must attend a 25-hour training conducted by LIC. If they think you're a good fit, you'll be asked to join a training class. This training will last for 25 hours and will teach you all the basics about LIC and insurance work.Then, you have to take an IRDAI exam (Insurance Authority of India). After training, you need to take a test by IRDAI, the body that looks after insurance work in India. This exam checks how well you understood the training.You need at least 40% marks to pass the exam. To clear the exam, you need to score 40% or more. If you prepare well and attend the training seriously, it's not too difficult.If you pass, you will get an appointment letter with a special LIC code. Once you pass the exam, LIC will send you an official letter. This letter will have your own unique merchant code that allows you to login to LIC merchant portal.Next, you'll have a final interview with the Development Officer. You'll meet the Development Officer again for a final round of questions. They will explain your responsibilities and answer any doubts you have.After that, you'll learn how to work as a LIC Merchant through hands-on practice. You'll start learning the real tasks of a LIC Merchant like collecting premiums, checking policy details, and using the portal, all by doing it yourself with guidance.
Uses and Features of LIC Merchant Portal
The LIC Merchant Portal helps LIC merchants do their work more easily. It offers many useful tools, such as:
| Invoice Management | Query Handling | Receipt Management |
|---|---|---|
| Make invoices for collecting premium payments. | Ask questions and check updates about payments or invoices. | View and print premium payment receipts. |
| Update any invoices that are still pending. | See details of invoices that are already paid. | Fix any problems related to receipt printing. |
| Pay invoices online using net banking. | - | - |
Easy Process to Follow for LIC Merchant Portal Login
If you are a LIC Merchant, here's an easy way to log in to the LIC Merchant Portal:
- Step 1
Go to the official LIC website.
- Step 2
On the homepage, click on the "Online Services" tab and choose "Merchant Portal."
- Step 3
Click on the "Login" button.
- Step 4
Type your username and password carefully.
- Step 5
Check your details again and then click "Submit" to log in.
How to Update Mail Id or Reset Your Password in the LIC Merchant Portal?
If you're an LIC Merchant, it's good to know how to change your email ID or reset password in LIC Portal. Follow these simple steps:
- 1
To Update Your Email ID
Go to the official LIC of India website.Scroll down and find "Other Online Services" on the right side. Click on Merchant Login.On the login page, click the LOGIN button.Choose "Update Email ID to get OTP" and follow the steps shown.
- 2
If You Forgot Your Password
Go to the LIC India Merchant Portal.Click on Merchant Login under "Other Online Services."Press the LOGIN button.Select "Forgot Password."
LIC will send you a new password by email. Use that to log in again, and you're all set!
How to Use Net Banking to Pay LIC Merchant Invoice Online?
LIC merchants can pay their invoices online using net banking through the LIC Merchant Portal. Just follow these simple steps:
Step 1
Go to the official LIC of India website and log in to your merchant account.
Step 2
Click on Merchant Tools and then select "Pay Invoice Online."
Step 3
You will see a list of pending invoices. Choose the one you want to pay and click Submit.
Step 4
Check the payment amount carefully and confirm it.
Step 5
Choose your bank from the list. You will be taken to your bank's payment page.
Step 6
Complete the payment using net banking.
Step 7
After payment, you'll be taken back to the LIC website.
Step 8
Your PG ID (Payment ID) will be shown. You can also print the payment receipt if needed.
Advantages of Using the LIC Merchant Login Portal in 2025
The LIC Merchant Portal makes the work of LIC merchants easier and faster. It helps agents give better service to their customers and manage their tasks more smoothly. Here are some main benefits:
Better Customer Experience
Policyholders can quickly get their policy details and pay premiums easily through the portal.
Faster Payments
The portal and LIC collection points help merchants collect premiums and pay invoices quickly.
Less Paperwork
Everything is done online, so there's less paper use and better record-keeping. This also helps keep things organized and is good for the environment.
Easy Cash Flow Management
Merchants get instant updates about payments and collections, making it easier to track money and manage work.
LIC Merchant Grievance: Easy Steps to Submit a Complaint
If you are an LIC merchant and have any problems or complaints, you can tell LIC about them through the LIC Merchant Complaints section. Just follow these simple steps:
1 If you don't make any insurance claims during the year, you can get a discount on your premium for the next year. Make sure to claim it to save money.2 Knowing your bike's age can help you understand why your premium is lower and can also help you buy for the best rate.3 Adding anti-theft devices to your bike can reduce your insurance premium. These devices make your bike safer from theft, and insurance companies often offer discounts for having them.4 Bikes with larger engines (higher CC) usually cost more to insure. If you want to save on insurance, choose a bike with a smaller engine that meets your needs.5 Choosing a higher deductible can lower your premium because you are agreeing to pay more in case of a claim.
FAQs
The LIC Merchant Portal is an online platform where LIC agents and merchants can collect premiums, view receipts, manage invoices, and help customers with LIC policies.
Go to the official LIC website. Click on Merchant Login under “Other Online Services.” Enter your User ID and Password to log in.
Click on the “Forgot Password” option on the login page. LIC will send a new password to your registered email.
Log in to your Merchant account, then select “Update Email ID to get OTP.” Follow the steps shown to add or change your email.
Yes, you can. After logging in, go to Merchant Tools, click “Pay Invoice Online,” select the invoice, and pay through your bank's payment page.