Chola MS Bike Insurance Claim
Cholamandalam General Insurance has a very smooth and hassle-free claim settlement procedure for the policyholders. The company had an overall claim settlement ratio of 85.89% during the financial year 2019-2020.
Required Documents for Chola MS Bike Insurance Claim
To settle a bike insurance claim, you need the following documents:
- Completed and signed claim form
- Copy of the vehicle's Registration Certificate (RC)
- Driving licence of the person who was driving during the accident
- Copy of the insurance policy
- For non-cashless claims: original repair estimate, repair invoice, and payment receipt
- For cashless claims: original repair invoice
Chola MS Bike Insurance Claim Process
Follow these steps to claim your Cholamandalam 2-wheeler insurance:
1Step 1
To start the process, call the toll-free number at 1800-208-5544 or visit the insurer's website.
2Step 2
After receiving the information, the insurance company will send a surveyor who will inspect the damage at the spot of the accident site or at any garage and start the claim process.
3Step 3
You can also use LVS-live video streaming to make the process easy. Through this, the real-time assessment of your bike's damages is possible.
4Step 4
Then, you have to submit the documents required for verification.
5Step 5
The insurer, in case of cashless claims, will make the payments directly to the network garage, and your two-wheeler will be repaired.
Common Reasons for Cholamandalam Bike Insurance Claim Rejection
Here are some conditions where Chola MS can reject claims:
- Driving under intoxication
- Acts of negligence
- Driving without a licence or an invalid licence
- Wrong claims on coverage amount
- Accident due to poor vehicle maintenance
- Manipulation of facts
- Filing fake claims
- Insufficient details are given for the claim
- Delay in informing the insurer in case of an accident.
FAQs
In case of theft, the bike owner has to lodge an F.I.R. at the nearest police station. Then he/she has to submit a photocopy of the F.I.R. along with the bike keys, and a non-traceable certificate to the company for claiming the same.
Yes, there is a time limit for the claim process. One should inform the insurance company within 24 hours of the accident.
Yes, you can claim insurance for minor damages, but it will be better to check whether the repair cost exceeds the deductible amount or not. In case of minor damage, getting a claim is not worth it.
You will need your submitted:
- Claim form,
- A copy of the Registration Certificate (RC),
- Your driving licence,
- Repair estimates or invoices.
- The insurer may also ask for additional documents.
The time of claiming is based on the complexity of the claim process. Most of the claims are processed within a few days once you submit all the related documents.
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