Guide to Check FASTag Balance In India 2025

How to Know the FASTag Balance Status in 2025?

Check FASTag Balance Online With My FASTag App

You can use the My FASTag App to check your FASTag balance online:

• Step 1: Open the Google Play Store or Apple App Store and download the MyFASTag app.
• Step 2: Install the app and complete the registration by entering your basic details.
• Step 3: Select the bank that issued your FASTag.
• Step 4: Enter your vehicle registration number and the UPI ID linked to your FASTag.
• Step 5: Tap on ‘Validate’ to continue.
• Step 6: Once logged in, your FASTag balance will be displayed on the screen.

Check FASTag Balance With Your Bank App

To check the FASTag balance with your bank app, you can follow the given steps:

• Step 1: Log in to your bank app with your ID.
• Step 2: Go to the FASTag option given in the app.
• Step 3: You can view the FASTag balance now.

Note: You can check your FASTag balance with any of your banks, including HDFC, ICICI, Bajaj Allianz, and many more.

Check FASTag Balance With Missed Call Service

You can check your FASTag balance by simply giving a missed call. Here’s how to do it in 4 easy steps:

• Step 1: Make sure your phone number is registered with your FASTag account.
• Step 2: Dial +91-8884333331 from your registered mobile number.
• Step 3: The call will disconnect automatically — no need to talk.
• Step 4: You will get an SMS with your current FASTag balance.

Check FASTag Status with Helpline Number

The National Highways Authority of India (NHAI) has a FASTag helpline number – 1033. You can call 1033 to report FASTag-related issues, such as:

• Your vehicle is stopped at a toll despite an active FASTag.
• The toll plaza is not accepting FASTag payments.
• The scanner is not working or cannot read your tag.
• Problems with the monthly pass not being accepted at the toll plaza.

While this number is mainly for complaints, you can also get basic FASTag support and information through it.

How to Check FASTag Balance via SMS (Simple Steps)

Checking your FASTag balance through SMS is quick and easy. Here are the steps to do it:

• Step 1: Open your SMS app and create a new message.
• Step 2: Type your vehicle number in the required format (BAL “vehicle number”).
• Step 3: Send the SMS to the official number provided by your FASTag issuing bank or NPCI.
• Step 4: You will get a reply with your FASTag balance and recent transactions.

Note: The SMS format and number may differ by bank. Check your bank’s website or the FASTag portal for details.

How to Check FASTag Balance Online Using PhonePe

You can use the PhonePe app to manage and recharge your FASTag. But seeing the balance depends on your FASTag provider.

Follow these simple steps:

• Step 1: Open the PhonePe app on your phone.
• Step 2: Go to the ‘Recharge & Pay Bills’ section.
• Step 3: Tap on ‘FASTag Recharge’.
• Step 4: Select your FASTag issuing bank from the list.
• Step 5: If your account is linked, your balance will be shown.
• Step 6: If not, then enter your vehicle number or UPI ID to view details.

Note: Likewise, you can check FASTag balance using Paytm and Google Pay as well.

Why Is It Important to Check FASTag Balance?

FASTag is a smart toll payment system that helps reduce traffic, saving both time and fuel.

So, it is important to check your FASTag balance regularly. This ensures you have enough funds for toll payments. It helps you avoid getting stuck at toll plazas due to a low balance.

Regular check of the balance also allows you to track your spending and recharge on time. It ensures smooth and hassle-free travel.

New FASTag Rules (Effective From 17th January 2025)

If you are a vehicle owner, you must be aware of these changes in FASTag to avoid issues on the road:

Blacklisting Rules

• The payment will fail if:
  • FASTag is blacklisted.
  • Or, it has a low balance for over 60 minutes before reaching the toll.
• If it stays blacklisted for 10 minutes after scanning:
  • Your toll will be rejected.
  • And, you may be charged double.

Grace Period Rules

• You get 70 minutes before reaching the toll to fix your FASTag.
• If you recharge within 10 minutes after a failed scan, you can get a refund.

Payment and Chargeback Rules

• If the payment is made 15+ minutes after crossing the toll, extra charges may apply.
• Banks can request a refund for wrong charges only after 15 days.

Conclusion

The whole concept of FASTag was introduced to make toll payment convenient, save time, save fuel, avoid traffic, and promote cashless payment. But, with all these benefits, the responsibility to check and refill the balance into the FASTag arises.

Without enough balance, your FASTag may not work at toll plazas, leading to delays. You can check your FASTag balance easily using apps, SMS, missed calls, or online. Staying updated and recharging on time helps you avoid toll delays and travel smoothly across India in 2025.