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IFFCO Tokio Bike Insurance Claim
IFFCO Tokio Bike Insurance offers a reliable solution for its customers, with a high claim settlement ratio of 95.82% in the 2022-23 financial year. The company has helped thousands of customers with an easy and smooth claims process, making it one of the best options for bike insurance.

How to IFFCO Tokio Bike Insurance for Different Situations
To Claim Bike Accident
Step 1: Ensure Safety If you meet with an accident, make sure you're safe. File an FIR if necessary.Step 2: Visit a Network Garage Then you need to take your bike to a garage in your insurer’s network. The garage will start the claim process and inform the insurer.Step 3: Inspection of Damage Now the insurer will send a surveyor to check the damages of your bike and evaluate the situation.Step 4: Repair Approval Once the surveyor approves, the garage will begin the repairs.Step 5: Final Inspection After the repairs, the surveyor will inspect the work and issue a Delivery Order (DO).Step 6: Cashless Claim If it’s a cashless claim, the insurer will pay the garage directly.Step 7: Reimbursement Claim For reimbursement, you pay the garage, and the insurer will reimburse you according to your policy.
To Claim Bike Theft
Step 1: File an FIR The first thing you have to do is to file an FIR in case of theft of your bike and also inform your insurance company about the theft of your two-wheeler.Step 2: Submit Documents Submit all the documents needed by the insurer, including the original keys of your bike.Step 3: Non-Traceable Certificate In case your bike cannot be traced within a specified time, the police will issue a non-traceable certificate.Step 4: Claim Settlement With that certificate, the insurance company will consider it as a total loss and will pay according to the Insured Declared Value (IDV) of your bike.
Step 1: Report the Accident If you hit someone else's bike in an accident, first you need to inform both the police and your insurance provider.Step 2: Gather Details If someone hits your bike, get their insurance details and submit a third-party liability claim.Step 3: Court Involvement The insurance company will now forward the case to the Motor Insurance Claim Tribunal for review.Step 4: Tribunal Decision The tribunal will consider the case and decide the compensation amount to be paid.Step 5: Fault-Based Compensation If you're at fault, the process remains the same, and you will need to compensate the third party as per the tribunal's decision.Note: In third-party damages, there are 2 cases:In case of property damage, you will only get the compensation upto 1 lakh rupees.In case of injury, disability, or death, the compensation amount is decided by the Tribunal court.
Here’s a list of documents that you may require during the claim process.In Case of Accidental DamagesDuly filled claim formCopy of the bike insurance policyFIR (if required)Repair bills and receiptsSurveyor’s reportRC (Registration Certificate) of the bikeDriving licence of the rider at the time of the accidentIn Case of Bike Theft ClaimsDuly filled claim formCopy of the bike insurance policyFIR copyNo Trace Report from the policeRC of the bikeKeys to the bikePurchase invoice for the bikeID proof of the policyholderIn Case of Third-Party ClaimsDuly filled claim formCopy of the bike insurance policyFIR copyRC of the bikeDriving licence of the riderAny legal notices received from the third party
Here are some conditions where IFFCO Tokio can reject claims:Driving under the influence of alcohol or drugsNegligent driving or carelessnessDriving without a valid licenceMisinterpreting the coverage amount in claimsAccidents caused by poor vehicle upkeepProviding false informationSubmitting fraudulent claimsNot providing enough details for the claimDelaying in reporting the accident to the insurer
IFFCO Tokio Third Party Bike Insurance Claim
Required Documents For Claiming IFFCO Tokio Bike Insurance Policy
Common Reasons for IFFCO Tokio Bike Insurance Claim Rejection
Bike Insurance Plans By IFFCO Tokio



FAQs
You can submit your claim request by calling their 24/7 customer care at 1800-103-5499 or online with their help in raising a claim. You can also walk into any of their offices located near you during business hours.
You can check the status of your claim online by logging into IFFCO Tokio's website.
Basic documents that include an insurance policy, claim form, ID proof, and others related to the accident, either FIR or repair bills, based on the case of the claim.
The claim settlement time mainly depends on the type of claim and the documents you provide. Normally, claims get settled within a few days once you submit all the documents.
Yes. It is always a good idea to report the accident to the insurance company as soon as possible, preferably within 24 hours to facilitate easy processing of your claim.