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New India Car Insurance Claim Process
New India Car Insurance aims to make the claim process smooth and hassle-free for every policyholder. The insurer has a transparent claim system, where you can file a claim online or through customer support without any difficulty. With a strong claim settlement record, New India ensures that most claims are processed successfully and on time.
The company also provides cashless repair facilities at numerous network garages across India. Once your claim is approved, your car gets repaired without you having to pay anything up front. The entire process is designed to be easy, fast, and supportive for customers.
Types of New India Car Insurance Claims
New India offers two main types of claim options:
- 01
Cashless Claim
You can take your car to any New India–approved network garage and get it repaired without paying the repair cost. After verifying your claim, the company directly settles the bill with the garage.
- 02
Reimbursement Claim
If you choose a non-network garage, you can pay for the repairs first. Later, submit the repair bills and necessary documents to New India. After approval, the company reimburses the amount.
Motor Insurance Plans By New India
Documents Required for New India Car Insurance Claim
To ensure a smooth and quick claim process with New India Car Insurance, you need to submit the following documents:Duly filled and signed claim formCopy of the original insurance policyVehicle Registration Certificate (RC) and original keysCopy of the driver's license of the driver at the time of the incidentFIR (required in cases of theft, major accidents, or third-party involvement)No Trace Report and letter to RTO (if the vehicle is stolen)Legal notice from a third party (if applicable)Identity proof and address proof of the policyholderHospital or medical bills (if a personal accident claim is involved)Repair estimate, invoice, and payment receipts from the garage
New India Car Insurance Claim Settlement Process
New India Assurance follows a straightforward and customer-friendly process to settle car insurance claims. Here’s how it works step by step:Inform the Insurance Company As soon as an accident, theft, or damage occurs, notify New India through their toll-free number or online portal. Early intimation helps quick processing.Register the Claim Provide basic details like policy number, vehicle number, incident date, location, and a brief description. A claim reference number will be issued.Inspection of the Vehicle New India appoints a surveyor to inspect the damaged vehicle. The surveyor assesses the damage and shares an estimated repair cost.Submit Required Documents Submit all necessary documents such as the claim form, RC, driving license, repair estimate, FIR (if required), and ID proof.Approval of the Claim After verification, the insurer approves the claim based on the surveyor’s report and policy terms.Vehicle Repair For Cashless Claims: Take the vehicle to a New India network garage. The company settles the repair cost directly with the garage.For Cashless Claims: Take the vehicle to a New India network garage. The company settles the repair cost directly with the garage.For Reimbursement Claims: Repair your vehicle at any garage, pay the bill, and then claim reimbursement.Final Settlement Once all bills and documents are verified, New India processes the claim amount.In cashless claims, payment goes directly to the garage.In reimbursement claims, the amount is transferred to your bank account.Claim Closure After payment, the claim is officially closed, and you will receive confirmation from the insurer.
New India Car Insurance Claim Settlement Ratio.
New India Assurance has a strong claim settlement ratio of 87.88%, which means the company successfully settles around 88 out of every 100 car insurance claims it receives. This high ratio reflects the insurer’s reliability, efficiency, and customer-friendly approach during claims.A higher settlement ratio indicates that policyholders have a better chance of getting their claims approved quickly and smoothly. It builds trust and shows that New India is committed to handling claims fairly, transparently, and on time.
FAQs
Follow the given steps to claim your car insurance with New India Company:Inform the Insurer within 24 hours of the incident.Register a Claim online or via toll-free number to receive a claim reference number.Surveyor Inspection conducted for damage estimation.Submit Documents such as the claim form, RC, DL, FIR, etc.Claim Approval & Repair - Opt for cashless repair or reimbursement.Final Settlement - Claim settled directly with the garage or credited to your account.
New India has a claim settlement ratio of 87.88%, which shows that most claims are successfully approved and settled.
Yes, you can get your car repaired at any New India network garage without paying up front. The insurer directly settles the repair bill with the garage.
You need the claim form, policy copy, RC, driving license, FIR (if needed), repair estimate, ID proof, and garage bills.
The time varies based on the case, but generally, claims are settled quickly once the survey, document verification, and approval are completed.
It is ideal for new or luxury cars and for people driving in accident-prone areas.