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Documents Needed for Universal Sompo Two-Wheeler Claim Settlement
You need these documents when you make an insurance claim:Copy of the insurance policyA claim form that is filled out and signedCopy of the vehicle Registration Certificate (RC)Original repair bill for cashless claimsThe driving license of the person who was driving during the accidentFor non-cashless claims: original repair estimate, repair bill, and payment receipt
Universal Sompo has an easy process to help you settle claims without trouble. Follow these simple steps:Step 1: Contact Universal Sompo Inform the insurance company as soon as the bike meets with an accident, gets damaged, or is stolen. Call the toll-free number 1800-22-4030 or visit the nearest office.Step 2: Register the ClaimAn insurance officer will contact you and give you a claim form. You need to share simple details like:Your contact numberPolicy numberName of the insured personDate and time of the accidentPlace of the accidentShort details of what happenedAmount of damageYou will receive a claim number. Keep it safe and fill out the claim form.Step 3: Damage Check (Survey) The company sends a surveyor to check the damage to your bike. You may also share witness details or photos if available. The surveyor estimates repair costs and collects the claim form and documents.Step 4: Claim Settlement After approval, the insurance company pays the repair cost directly to the garage. The final amount is decided after deducting depreciation and deductibles.
You can choose this option if there is no network garage nearby or if you prefer another garage.Step 1: Contact the Insurer Call 1800-22-4030 or visit the nearest branch. Inform them immediately after the accident or theft.Step 2: Register the Claim A claim officer will call you. Share your policy number and accident details. You will get a claim reference number. Save it for future use.Step 3: Damage Check (Survey) A surveyor will check your bike. Do not move the bike before the survey. The surveyor notes the damage and collects documents, photos, or witness details.Step 4: Repair and Get Money Back After approval, take your bike to any garage and pay for the repairs yourself. Submit the repair bills and receipts to the insurance company. After checking everything, the company pays you the approved amount.
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