Best Health Insurance Plans
Extensive Plan Choices
Round-the-Clock Claim Support
Dedicated Expert Guidance

Documents Needed for New India Assurance Health Insurance Claims
To get your health insurance claim approved, you need to give the following papers:A filled and signed claim form from New India AssuranceTest reports and doctor’s notes about your illness or treatmentMedicine bills with the doctor’s prescriptionHospital bills with the hospital’s stamp and signatureThe original discharge summary from the hospitalA certificate from the doctor explaining the treatment or surgery doneThe doctor’s bill, payment receipt, and a diagnosis report
If you have health insurance with New India Assurance, you can make two types of claims: Cashless claims and Reimbursement claims. Here is how each works:Cashless Claim Process:For a cashless claim, you must go to a hospital that works with the insurance company (called a network hospital).If it is an emergency, tell the insurance helper (called TPA) within 24 hours. If it is a planned hospital visit, tell them at least 2 days (48 hours) before.Fill out a form called the pre-authorization form and give it to the hospital.The hospital sends this form to the TPA to get approval for cashless treatment.The TPA checks your request and approves it if everything is okay.After your treatment, the insurance company pays the hospital directly, so you don’t have to pay at the time of treatment.Reimbursement Claim Process:Tell the TPA at least 2 days before if your hospital visit is planned. For emergencies, tell them within 24 hours of going to the hospital.Get the treatment and pay the hospital bills yourself when you leave the hospital.Submit all bills and papers to the insurance company within 7 days after you leave the hospital.The TPA will check your papers and, if everything is correct, will pay you back the money according to your policy.