Documents Needed for Star Health Insurance Claims

• To get your claim reimbursed, you need to submit these documents:Filled and signed claim formMedical bills, discharge certificate, and receiptsSurgeon's bills and receiptsChemist bills with doctor’s prescriptionMedical test and investigation reportsDetails of surgery or operationFIR (for accident-related cases)

How to Claim Star Health Insurance

• Star Health Insurance allows two types of claims: cashless and reimbursement. Here’s how to file each:Cashless Claim ProcessInform Star Health Insurance at least 2 days before planned hospitalization or within 24 hours for emergencies.Show your identity proof at the insurance desk in a network hospital.Fill out and submit the pre-authorization form at the hospital. The hospital will send it to Star Health.The insurance team will review your documents and approve the claim as per the policy terms.After discharge, Star Health will pay the hospital directly, so you don’t have to pay upfront.Reimbursement Claim ProcessInform Star Health Insurance within 24 hours for emergency hospitalization and 2 days before for planned hospitalization.Pay the medical bills at discharge and keep all original receipts and documents.Fill out the Star Health claim form and submit it with all required documents.The insurance team will verify your documents and process the claim as per policy terms.