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Reliance Car Insurance Claim
Reliance General Insurance offers a fast and hassle-free claim process. You can file a claim online, through the Reliance Self-i App, or by contacting customer support.
The claim settlement ratio of Reliance Car Insurance Company is 85.06%. The company provides cashless repair facilities at numerous network garages across India. Once the claim is approved, your car will be repaired without paying anything up front. The process is designed to be quick, transparent, and customer-friendly.
Motor Insurance Plans By Reliance



Types of Reliance Car Insurance Claims
Reliance allows policyholders to raise two main types of claims:
- 01
Cashless Claim
You can take your car to a Reliance network garage. After inspection and approval, Reliance directly settles the repair bill with the garage.
- 02
Reimbursement Claim
If you repair your car at a non-network garage:You pay the repair cost yourselfSubmit the bills and required documents to RelianceThe amount is reimbursed after approval
Documents Required for Reliance Car Insurance Claim
To get a smooth settlement, you may need the following:- Filled and signed claim form
- Car insurance policy copy
- Vehicle Registration Certificate (RC)
- Valid driving license
- FIR for theft or major accident cases
- No Trace Report if the vehicle is stolen
- Legal notice from the third party (if any)
- ID and address proof of policyholder
- Hospital bills for personal accident claims
- Garage repair estimate, invoice, and payment receipts
Easy Claim Settlement Process for Reliance Car Insurance
Here are the simple steps for Reliance Car Insurance Claim Settlement:Step 1
Report your motor insurance claim immediately by calling the paid helpline at +91 22 48903009.
Step 2
Take your car or bike to an authorized Reliance network garage. Submit all required documents to the surveyor for inspection.
Step 3
Reliance verifies the damages and confirms the liability based on policy terms.
Step 4
If you choose a cashless claim, your vehicle will be repaired at a company-approved network garage. Reliance pays the approved amount directly to the garage.
Step 5
If you get repairs done outside the network:Pay the bills yourselfSubmit repair invoices along with the claim formThe company will reimburse the approved amount after verification.
Step 6
Once repairs are completed, you can pick up your vehicle and get back on the road.
FAQs
You can call the helpline, use the Self-i app, or visit the Reliance website to register your claim. Provide basic details like policy number and accident information.
In a cashless claim, you do not pay for repairs at a Reliance network garage. The company pays the approved bill amount directly to the garage.
You can raise a reimbursement claim. First, pay the repair charges, then submit all bills and documents to Reliance for approval and payment.
Policy copy, RC, driving licence, claim form, repair bills, and FIR for theft or major accidents. Extra documents may be needed based on the situation.
The time may vary depending on inspection, documentation, and damage type. Cashless claims are usually quicker.
No. FIR is required only for theft or major accident cases, especially when there is third-party involvement or injury.