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Shriram Car Insurance Claim
An insurance claim means asking your insurance company to pay for the damage or loss to your insured car. The claim amount you get depends on the type of insurance policy you have. Shriram General Insurance makes it easy for customers to file claims quickly and get fast and simple claim settlements.
Types of Shriram Car Insurance Claims
There are two main types of car insurance claims under Shriram Insurance:
- 01
Cashless Claim
You can repair your car at any Shriram network garage without paying money. After checking the details, Shriram pays the garage directly.
- 02
Reimbursement Claim
If you repair your car at a non-network garage, you need to pay the bill yourself first. Then, you can send the bills and documents to Shriram, and they will refund the amount after approval.
Motor Insurance Plans By Shriram



Documents Needed for Shriram Car Insurance Claim
Copy of your driving license
Vehicle Registration Certificate (RC) and original car keys
Hospital bills (if you are claiming for personal accident)
Repair estimate, invoice, and payment receipts from the garage
Copy of your car insurance policy
Personal ID and address proof
Duly filled and signed claim form
FIR (police report) for accidents or theft
No Trace Report and letter to RTO (if the car is stolen)
Legal notice from a third party (if needed)
How to File a Shriram General Insurance Car Insurance Claim
Follow these simple steps to claim your car insurance:Step 1. Call Shriram General Insurance
Dial their toll-free number and tell them what happened to your car. They will give you a claim reference number for future use.
Step 2. Surveyor Inspection
After registering the claim, a surveyor will visit within 24 hours to check your car and the accident/theft. The surveyor makes a report for Shriram Insurance.
Step 3. Submit Documents
Give the following documents to the surveyor:Give the following documents to the surveyor:Copy of the insurance policy and claim intimationFilled claim formDriving licence copyFIR copy (if needed)Photos or videos of the damageRepair bills and estimates (if applicable)
Step 4. Claim Settlement
After verification, Shriram Insurance will pay the claim amount.If it is a cashless claim, the payment goes directly to the garage.If it is a reimbursement claim, the money is given to you after approval.
FAQs
If you use a network garage, you don’t pay anything. Shriram Insurance pays the garage directly after checking your claim.
If you repair your car at a non-network garage, you pay first. Then you submit bills to Shriram Insurance to get money back.
Once your documents and survey are approved, Shriram Insurance pays quickly. The time may be shorter for cashless claims and a little longer for reimbursement claims.
No, you only need to file an FIR if the accident causes serious injuries, theft of the car, or damage to someone else’s property.
The amount you pay depends on your insurance plan and any add-ons you chose. You also need to pay any deductibles that you agreed to when buying the policy.