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Zuno Car Insurance Claim
Zuno makes the car insurance claim process simple, quick, and completely stress-free. You can file a claim online in just a few minutes or reach out to customer support for assistance. With a strong claim settlement ratio of 85.49%, Zuno ensures fast verification and quick approvals.
Thanks to its wide network of cashless garages across India, your car can be repaired without paying anything up front. Once the claim is approved, Zuno settles the bill directly with the garage, making the entire process transparent and hassle-free.
Types of Zuno Car Insurance Claims
- 01
Cashless Claim
You can get your car repaired at any Zuno network garage without paying the repair cost yourself. After inspection and approval, Zuno directly settles the bill with the garage.
- 02
Reimbursement Claim
If you choose a non-network garage, you can pay for the repair first and then submit the bills and required documents to Zuno. After verification, the approved amount is reimbursed to you.
Motor Insurance Plans By Zuno
Documents Required for Zuno Car Insurance Claim
To make your Zuno claim process smooth, keep these documents ready:Duly filled and signed claim formCopy of your Zuno car insurance policyVehicle Registration Certificate (RC)Driving licence copyOriginal car keysFIR (in case of major accidents or theft)No-Trace Report + Letter to RTO (for theft cases)Legal notice from the third party (if applicable)Personal ID & address proofHospital bills (for personal accident claims)Repair estimate, invoice, and payment receipts from the garage (for reimbursement claims)
When Should You File a Zuno Car Insurance Claim?
You should file a Zuno car insurance claim anytime your car is damaged or you face a situation where your insurance protection is needed. Here are the most common situations:After an Accident or CollisionIn Case of Theft or BurglaryAfter Natural DisastersFire DamageVandalism or Malicious DamagePersonal Accident Cover
How to File a Zuno Car Insurance Claim?
Here are the simple steps to file a Zuno Car insurance claim: Ensure Safety First Stay calm and check if everyone involved is safe. Move to the side of the road if possible, call for medical help if needed, and report the accident to the police.Inform Zuno Immediately Once safe, notify Zuno about the incident. You can:Log in to the Zuno website or app and raise a claim, orCall toll-free 1800 12000 or landline 022 423 12000The sooner you inform, the smoother your claim process will be.File an FIR (If Required) For theft and major accidents, an FIR is mandatory. Visit the nearest police station to file it. Zuno will require a copy for claim processing.Get the Damage Assessed Zuno arranges a quick inspection of your vehicle. You can even use Zuno’s video survey feature on the app to record and upload damage footage. It makes the process much faster.Submit All Required Documents Keep these ready for a smooth experience:Zuno policy copyRC (Registration Certificate)Driving licenceFIR (if needed)Photos/videos of the damageRepair estimate (for reimbursement claims)Upload or submit these to proceed with your claim.Repair Your Car Once approved, you can choose:Cashless repair: Visit a Zuno network garage where Zuno pays the repair cost directly. You only pay deductibles.Reimbursement repair: Repair at any garage of your choice, pay the bill, and Zuno will reimburse the approved amount.Follow Up (If Needed) Most claims are processed quickly, but if it takes longer than expected, you can track or follow up with Zuno for updates.
FAQs
You can file a claim online through the Zuno website or mobile app, or you can call their customer care. It only takes a few minutes to start the process.
You should file a claim if your car is damaged in an accident, stolen, vandalised, or affected by fire or natural disasters.
You need your policy copy, RC, driving licence, photos of the damage, FIR (if required), and repair bills for reimbursement claims.
Yes. Zuno has many network garages where your car can be repaired without paying anything up front. Zuno settles the bill directly with the garage.
Zuno has a strong claim settlement ratio of 85.49%, which means most claims are successfully settled.
No. FIR is needed only for theft cases and major accidents. Minor damages usually don’t require one.
Yes. You can choose any garage. If it’s a non-network garage, you can submit the bills later and get reimbursement.