Documents Required for Claim Settlement

• Here is the list of documents needed for the ICICI Lombard Health Insurance claim:Filled claim, KYC, and NEFT forms Cancelled chequeHealth card copy and government IDDischarge summary and final hospital billTest reports (blood, X-ray, MRI, CT, etc.)Doctor’s prescriptions with pharmacy billsImplant invoice or sticker Medico-Legal Certificate and FIR for accident casesBills for other charges with a doctor’s note

Process for ICICI Lombard Health Insurance Claim Process

• Here are the steps by which a policyholder can claim a cashless settlement in the ICICI Lombard insurance company: Step 1: Get treated at any ICICI Lombard network hospital. Give your health card and photo ID at the hospital TPA (Third-Party Administrator) desk.Step 2: The hospital sends a cashless approval request with documents like a pre-authorization form, test reports, and ID proof.Step 3: ICICI Lombard checks the request as per policy terms.Step 4: Collect any deposit you paid once treatment ends.Step 5: ICICI Lombard pays the hospital directly for approved expenses.Step 6: Check your claim anytime on the IL Take Care App or WhatsApp (7738282666).Note: Inform the insurer 48 hours before planned admission or within 24 hours for emergencies. Approval usually starts within 1 hour, and final confirmation comes within 3 hours after the discharge request.