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Chola MS Bike Insurance Claim
Cholamandalam General Insurance has a very smooth and hassle-free claim settlement procedure for the policyholders. The company had an overall claim settlement ratio of 85.89% during the financial year 2019-2020. The claiming procedure in Cholamandalam is quite easy for the policyholders. Every stage provides a helpdesk for customers to look after and provide them with whatever assistance they require. A detailed explanation of the requirements and the claim settlement procedure is as follows
Required Documents for Chola MS Bike Insurance Claim
To settle a bike insurance claim, you need the following documents:Completed and signed claim formCopy of the vehicle's Registration Certificate (RC)Driving licence of the person who was driving during the accidentCopy of the insurance policyFor non-cashless claims: original repair estimate, repair invoice, and payment receiptFor cashless claims: original repair invoice
Follow these steps to claim your Cholamandalam 2-wheeler insurance:Step 1: To start the process, call the toll-free number at 1800-208-5544 or visit the insurer's website.Step 2: After receiving the information, the insurance company will send a surveyor who will inspect the damage at the spot of the accident site or at any garage and start the claim process.Step 3: You can also use LVS-live video streaming to make the process easy. Through this, the real-time assessment of your bike's damages is possible.Step 4: Then, you have to submit the documents required for verification.Step 5: The insurer, in case of cashless claims, will make the payments directly to the network garage, and your two-wheeler will be repaired.
Here are some conditions where Chola MS can reject claims:Driving under intoxicationActs of negligenceDriving without a licence or an invalid licenceWrong claims on coverage amountAccident due to poor vehicle maintenanceManipulation of factsFiling fake claimsInsufficient details are given for the claimDelay in informing the insurer in case of an accident.
Chola MS Bike Insurance Claim Process
Common Reasons for Cholamandalam Bike Insurance Claim Rejection
Bike Insurance Plans By Cholamandalam
FAQs
In case of theft, the bike owner has to lodge an F.I.R. at the nearest police station. Then he/she has to submit a photocopy of the F.I.R. along with the bike keys, and a non-traceable certificate to the company for claiming the same.
Yes, there is a time limit for the claim process. One should inform the insurance company within 24 hours of the accident.
Yes, you can claim insurance for minor damages, but it will be better to check whether the repair cost exceeds the deductible amount or not. In case of minor damage, getting a claim is not worth it.
You will need your submitted:Claim form,A copy of the Registration Certificate (RC),Your driving licence,Repair estimates or invoices.The insurer may also ask for additional documents.
The time of claiming is based on the complexity of the claim process. Most of the claims are processed within a few days once you submit all the related documents.